This Privacy Policy describes how mevs s. r. o., with its registered office at Nábrežie mládeže 565/67, 949 01 Nitra, Company ID: 56395744 (hereinafter referred to as the "Controller"), collects, processes, and protects personal data of users (hereinafter referred to as the "User" or "Buyer") in accordance with the GDPR (General Data Protection Regulation).

1. Basic Information

  • The Controller processes personal data in accordance with applicable laws, including GDPR and Act No. 18/2018 on the Protection of Personal Data.
  • The Controller is responsible for the processing and protection of personal data.

2. What Data Do We Collect?

  • Personal data provided by you when registering, placing an order, or contacting us, including your name, surname, email address, phone number, billing and shipping address.
  • Data about your orders and purchases, including delivery information and payment methods.
  • Data we collect automatically, such as IP address, browser type, and device used to access our website.

3. Purposes of Processing Personal Data

  • Order processing and contract fulfillment: We use personal data to process your orders, ensure delivery, and communicate with you regarding your order.
  • Customer support: We use your data to provide customer support and address any complaints or inquiries.
  • Marketing purposes: If you have given us consent, we may send you newsletters and offers via email. You can unsubscribe at any time.
  • Improving our services: Data analysis helps us improve our products and services and optimize the user experience on our website.

4. Legal Basis for Processing Personal Data

  • Contract fulfillment: Processing is necessary to fulfill the purchase contract between the Controller and the Buyer.
  • Consent: For marketing purposes, we process data based on your consent, which you can withdraw at any time.
  • Legitimate interest: We process data based on our legitimate interest, such as improving our services or preventing fraud.

5. User Rights

  • Right of access: You have the right to know what data we process about you, for what purpose, and with whom we share it.
  • Right to rectification: If your data is inaccurate or incomplete, you have the right to have it corrected.
  • Right to erasure: You have the right to request the deletion of your data if it is no longer necessary for the purpose it was collected.
  • Right to restriction of processing: You can request the restriction of processing of your data in certain cases.
  • Right to data portability: You have the right to obtain your data in a structured, commonly used format and transfer it to another controller.
  • Right to object: You may object to the processing of your data based on legitimate interest or for marketing purposes at any time.

6. Sharing Personal Data

  • We do not share your data with third parties, except when necessary to fulfill the contract (e.g., delivery companies) or as required by law.
  • If we use external services, such as for payment processing or data analysis, we ensure that these companies comply with GDPR regulations.

7. Data Retention Period

  • We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law (e.g., for accounting purposes).
  • If you have provided consent for marketing purposes, we retain the data until you unsubscribe from the service.

8. Personal Data Security

  • The Controller implements technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
  • Our website uses a secure connection (SSL) to protect data during transmission.

9. Cookies

  • Our website uses cookies to improve the user experience and analyze traffic. More information about cookies can be found in our Cookie Policy.

10. Contact for Data Protection

  • If you have any questions or requests regarding the processing of personal data, you can contact us at:
    • Email: info@ejtytu.com
    • Address: Nábrežie mládeže 565/67, 949 01 Nitra, Slovakia

This Privacy Policy is effective from the date of publication and may be updated regularly. The current version is always available on our website.

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